Quality of Care

Good quality of care at all service points

Quality of care (QoC) is central to providing health services that respect, protect and fulfil our most basic human right to the highest attainable standard of health. Care should be based on relationships between providers and clients, and services delivered in line with the needs, values and preferences of the clients, and with compassion and empathy.

Over the past three decades, significant progress has been made in improving quality of care in service delivery in the sexual and reproductive health sector. The direct relationship between